Police & Law
Care Shield
A cybercrime queue that orders itself, so the worst thing in the inbox is the first thing an officer sees.
Reports of harmful and abusive content arrive faster than anyone can read them, and reading top-to-bottom means the most urgent case waits its turn. Care Shield takes the public complaint, reads every submission as it lands, and hands the investigator a queue that is already in the right order.
Key Capabilities
How It Works
Report Filed
The public submits the account, the content and the evidence
Read Automatically
Scored for severity and for explicit imagery, separately
Queue Reorders
A priority and a written reason move the case up or down
Officer Acts
Live dashboard, evidence on demand, status updated
Reporter Informed
The tracking reference shows where the case stands
Who It's For
Impact & Value
- The most urgent case surfaces first, without anyone triaging by hand
- A complaint stops disappearing into an inbox — it has a reference
- Severity and explicit content are never confused for one another
- Every score arrives with a reason an officer can read and overrule
- Officers spend their attention on cases, not on sorting
Security & Compliance
- Separate accounts and permissions for the public and for investigators
- Evidence in a private store; access only via short-lived signed links
- Uploaded video is held for human review only, never machine-read
- Verified sign-in by one-time code, and recoverable deletion throughout
The automated layer sets an order, never an outcome. It cannot close a case, and it cannot decide one. If the scoring engine is unavailable, submissions still succeed and fall back to a simpler rule — a report is never lost because a model was down.
Deployment Models
Ready to reorder the queue?
Tell us how many reports a week your unit receives and how they are prioritised today. That conversation usually settles within the hour whether this helps you.